FAQs
How long does shipping take?
Orders are typically processed within 3-7 business days. Shipping times vary by location.
Do you offer local pickup?
Local pickup may be available for select customers/events. Contact us for details.
Will I receive tracking information?
Yes, tracking details are sent once order ships.
Can I return a fragrance if i dont like it ?
Due to the nature of personal care products, opened items may not be returnable. Please review our policy before purchase.
What if my order arrives damaged ?
Contact us within 48 hours of delivery with photos so we can help.
How can i contact Black Aura?
Use our contact from social media page for support .Also our contact us button on our Homepage so you send a email.
Are your fragrances unisex?
Many of our scents are designed to be enjoyed by anyone. Each product description will note the vibe and profile.
How long do the fragrances last?
Our scents are crafted for lasting wear. Longevity may vary by skin type and enviroment.
Do you offer samples?
Yes, samples may be available during launches, events. or select promotions.
What sizes do you offer?
We currently offer select travel and full-size options depending on collection availability.